Our Purity Guarantee
Returns & 100% Refund Policy
1. The Root Harvest 100% Purity Promise
We stand behind the botanical authenticity and uncompromised aroma of every harvest lot. If your spices arrive broken, unsealed, or do not meet your freshness expectations, you are entitled to an immediate replacement or full refund within 7 calendar days of delivery.
2. How to Request a Replacement or Refund
Simply send an email to care@rootharvest.in or message our WhatsApp concierge at +91 98765 43210 with your Order ID (e.g. RH-849201) and a photo of the package. No complex return shipping forms required.
3. Refund Processing Timelines
Refunds are initiated immediately upon approval and credited back to your original source of payment (UPI, Credit/Debit Card, or Net Banking) within 3 to 5 business days depending on your banking provider.
